Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • DS
    The office was easy to find. ...was quiet and it smelled fresh and clean.

    “I had an appointment with Kenneth Zainal today to discuss insurance policies for my home and automobile. My reason for the visit was to compare my current premiums to other companies to make sure I was getting the best rate.

    The office was easy to find. The environment was quiet and it smelled fresh and clean. Mr Zainal greeted me at the door and then proceeded to discuss with me my insurance needs. He spent a great deal of time prior to our appointment matching my policy to the other companies that he works with.

    Mr Zainal was able to answer all of my questions, as well as educate me on other insurance options that I had not known about. The cost of insurance is important, but there are other factors to consider when buying a policy, and many ways to put things together to customize a policy to ensure that you are getting what you need and what you can afford. Never did I feel pressured in to buying insurance from him. In fact, he told me that I already had a very good rate with the company I was with.

    At the end of our appointment, I was given a folder with documentation to review to help me make my decision. I found Mr Zainal very generous with his time, friendly and professional. Regardless of whether I purchase a policy from him or not, I am glad to know that we have small business owners like this in our area with a high level of customer service, who take great pride in their work. I highly recommend The Client’s Insurance Agency to anyone needing insurance.”

  • NC
    ...very helpful and handy...

    “Kenneth was very helpful and handy on getting me car insurance. Saved me a lot of money and was very easy to set up as well as making sure I received all the services I needed.

  • BH
    I'm very happy with my policy!

    “Kenneth was a pleasure to work with. He was able to give me insight throughout this experience and answered all of my questions. He was patient and always displayed great customer service. I’m very happy with my policy!”

  • CW
    Kenneth offers personal service. He has helped us find affordable insurance with 4 teenage drivers. I highly recommend using his services.
  • Sarah Keeler
    I would highly recommend ...

    “We have had GREAT customer service with Client’s Insurance and our agent Kenneth Zainal. He was always quick to respond to emails and phone calls and walked us through everything we needed to get not only business auto insurance, but also limited liability insurance and workers comp. He ended up saving us money! I called 4 other insurance companies before Client’s Insurance and no one compared. Kenneth is kind, helpful and honest. I would highly recommend him and Client’s Insurance for your business or personal!”

  • XS
    The very best I've ever experienced.

    “The very best I’ve ever experienced. My agent clearly explained and walked me through every single thing I needed help with, even checked up on me a few days after I got my policy. Other agents can learn from this guy.”

  • SE
    5 stars is not enough!!!

    “I moved to Nashville from Birmingham and I met Kenneth Zainal over 2 years ago. I have been paying for insurance for many, many years and I have never had an agent work so hard on my behalf. Want somebody to listen and find a solution that fits your budget and needs? Contact Kenneth today and you will quickly find out what I am talking about. 5 stars is not enough!!!”

  • Jason Ash
    It would be silly not to at least give them a call.

    “As a small business owner, it has been difficult to find insurance in the past with other companies that say they don’t have time to fool with me. That is absolutely not the case here. My agent Kenneth Zainal took me under his wing and got me the coverage I needed so that all my business, clients, and workers are appropriately covered. He knows the ins and outs of this business so that I don’t have to and explains everything in plain English. I’m sure I’ll be sticking with the Clients Agency for years to come. It would be silly not to at least give them a call.”

  • JP
    Excellent experience...

    “Excellent experience, great customee service and an agent thats knowledgeable and knew what levels of coverage to advise us on so that we were adequately insured.”

  • JD
    The whole process was easy and hassle-free.